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  3. Windows
  4. Troubleshooting

Troubleshooting

Find the answers to your questions here!

Troubleshooting

  • How to report a bug
  • [Windows] Getting the logs/Dump Files/V2 folder
  • App crash/freeze issue
  • Subscription issue - Windows
  • Microsoft Store app issues
See all 6 articles

FAQs

  • My toolbar just went missing. What should I do to show it again?
  • Why can't I login or why does my annotations not syncing?
  • Why is my tool locked and I can't use it?
  • How do I recover my lost annotation?
  • Why do I keep seeing the "Critical Error" message?
See all 11 articles
Drawboard Help Centre