Troubleshooting
Find the answers to your questions here!
Troubleshooting
- How to report a bug
- [Windows] Getting the logs/Dump Files/V2 folder
- App crash/freeze issue
- Subscription issue - Windows
- Microsoft Store app issues
FAQs
- Why is my tool locked and I can't use it?
- How do I recover my lost annotation?
- Why do I keep seeing the "Critical Error" message?
- What happens if I can't install Drawboard PDF Windows via the MSIX App Installer?
- Why is the app showing free when I have paid for it in the past?