Skip to main content
Drawboard Help Centre Help Center home page Drawboard Help Centre
Submit a request
Sign in
  1. Drawboard Help Centre
  2. Drawboard PDF - Learning Hub
  3. Windows
  4. Troubleshooting
  5. FAQs

FAQs

Frequently Asked Questions in relation to the windows app.

  • How do I move my favourites toolbar to another device?
  • What should I do if I get stuck in a freeze loop?
  • Why did my image lose its transparency during copy & paste?
  • My toolbar just went missing. What should I do to show it again?
  • Why can't I login or why does my annotations not syncing?
  • Why is my tool locked and I can't use it?
  • How do I recover my lost annotation?
  • Why do I keep seeing the "Critical Error" message?
  • What happens if I can't install Drawboard PDF Windows via the MSIX App Installer?
  • Why am I seeing the migrating page on the canvas?
  • Where can I find the radial menu?
  • How to hide the existing toolbar when the radial menu is enabled?
  • Where can I find the protractor/grid overlays/night mode/continuous mode?
  • Can I open two windows of Drawboard PDF (side by side)?
Drawboard Help Centre