You might experienced a crash/freeze on our app without having a chance to save your documents which led to lost annotations on the PDF. Don't worry! Our app will save any annotations locally as a backup in a folder. This is called the Scratch folder.

Follow the steps below on how to recover your lost annotation:

1. Go to your file explorer

2. Paste this file path to your file explorer:

C:\Users\YOURUSERNAMEHERE\AppData\Local\Packages\Drawboard.DrawboardPDF_gqbn7fs4pywxm\LocalState\v2\Scratch 

Note: Replace YOURUSERNAMEHERE with your actual username.

3. Go through the list and open the ones that do not have the curly brace ( { ) at the front of it. These folders will contain the documents that has the lost annotations.