Available on: Web app
Subscribing to a plan
When you are ready to subscribe to Drawboard Projects and wish to continue beyond the trial period, head to the subscriptions page in the Web application, select one of the available plans and choose Subscribe. You can access the Subscriptions menu for your account by clicking here, or by clicking on your name in the bottom left corner of the Web app and then clicking Subscriptions.
More information on plans, features included and pricing is available on our website.
Upgrading your plan
You can upgrade your plan using the Subscriptions screen in the Web app. To access this screen for your account, click here, or in the Web app click on your name in the bottom left corner and then click Subscriptions. If any plans are available they will be shown here.
Either click Manage subscription in the top right of this screen, or the Change Plan button under one of the subscriptions.
In the Manage Subscriptions dialogue that appears, click the subscription as shown below and then in the Subscription Details screen choose Edit Subscription.
Click CHANGE and then select the plan and billing frequency you desire. Click Update to save the changes, and then Update Subscription to finalize the change.
Downgrading your plan
To downgrade your plan, talk to your Drawboard account manager or contact our sales team at sales@drawboard.com.
Cancelling your subscription
You can cancel your subscription from the Subscriptions screen in the Web app. To access this screen for your account click here, or in the Web app click on your name in the bottom left corner and then click Subscriptions.
Click Manage subscription in the top right of this screen, click the subscription as shown below and then in the Subscription Details screen choose Cancel Subscription.
Please let us know why you're cancelling your subscription in the text box, then click to Confirm Cancellation.
Note: Your subscription will remain active until your next renewal date, and the cancellation screen will inform you of this date.
If you need further assistance managing an active subscription please contact our Sales Team at sales@drawboard.com.