Resolved! - as of 31 Jan 2025
Incident 2:
We are currently experiencing an issue with our backend that is impacting the saving of annotations on cloud documents across all platforms (Windows, Web, iOS, Android).
Impact:
Current Status:
Our engineering team has resolved the issue, and the service should now be functioning normally.
What’s Affected:
- Saving of annotations on cloud documents
We apologize as we understand the impact this may have on your work and apologize for the disruption. Thank you for your patience and understanding as we work to resolve the situation.
Resolved! - 30 Jan 2025
Incident 1:
We are currently experiencing an issue with our backend that is impacting document uploads and the saving of annotations on cloud documents across all platforms (Windows, Web, iOS, Android).
Impact:
Current Status:
Our engineering team has resolved the issue, and the service should now be functioning normally.
What’s Affected:
- Document uploads
- Saving of annotations on cloud documents
We apologize as we understand the impact this may have on your work and apologize for the disruption. Thank you for your patience and understanding as we work to resolve the situation.
If you have any questions or need further assistance, please don’t hesitate to contact our support team.