If you are experiencing any issues accessing the Drawboard Projects Web app, quite often this can be resolved by clearing your browser's cookies and trying the action again, or manually logging out of the app.
Clearing cookies
Google Chrome
1. Click the lock symbol in your browser's URL bar. This is the symbol next to projects.drawboard.com/projects in the screenshot below.
2. Select the Cookies option.
3. Remove any cookies associated with "drawboard.com" or "projects.drawboard.com".
4. Click Done.
Firefox
Follow the same steps for the Chrome example above - remove any cookies associated with "drawboard.com" or "projects.drawboard.com".
How to delete cookies in Firefox
Microsoft Edge
Follow the same steps for the Chrome example above - remove any cookies associated with "drawboard.com" or "projects.drawboard.com".
How to delete cookies in Microsoft Edge
Microsoft Internet Explorer
Follow the same steps for the Chrome example above - remove any cookies associated with "drawboard.com" or "projects.drawboard.com".
How to delete cookies in Microsoft Internet Explorer
Manually logging out of the web app
Copy and paste https://projects.drawboard.com/logout into the address bar of your browser, then log back in to Projects.