Sometimes the Microsoft Store might remember previous licenses/accounts, preventing you from getting updates (eg. an upgrade you paid for)
Option 1 - Reset from settings
- Go to Windows Settings
- Select System
- Select Apps & features
- Find and click on Microsoft Store
- Select Advanced options
- Select Reset.
Option 2 - Reset from Run
- Press the Win + R keys to open the Run dialog.
- Type WSReset.exe, and select OK.
- A command prompt will now open without any message. Do not do anything and wait. After 30 seconds, the command prompt will automatically close, and the Microsoft Store app will open.
Note: The WSReset tool resets the Windows Store without changing account settings or deleting installed apps.
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