Where do I manage my subscription?
The PRO license is a recurring Subscription that you can manage on your Microsoft Services & subscriptions page which shows currently active subscriptions.
You can also get there from within the app settings, within the Drawboard PDF PRO section. You will find a link to manage your subscriptions.
I want to find my receipt or change my billing subscription cycle.
This is found on a different page in the Microsoft Store's Payment & billing section.
If you want to change your subscription cycle from 3 months to 1 year:
- You'll need to unsubscribe from your current cycle (effectively it stops renewing your license).
- Wait for the end of the billing cycle to end.
- Resubscribe to the desired billing cycle.
You will not be able to resubscribe to a new subscription cycle until it is over.
This does mean there's no available way to change your plan till your currently paid-for plan expires. Many apologies in advance for the inconvenience caused by this system limitation.
If you are here, you might also be looking for these:
Drawboard PDF PRO: Paid but don't have PRO or it says in-trial/trial expired
Drawboard PDF: Issues with the Microsoft Store's currency/location/region
Drawboard PDF PRO: How do I get a refund?
FAQ
I don't see my PRO subscription listed on the above two pages
If you do not see Drawboard PDF PRO listed there, it could be that the account you logged into was not the same account you subscribed to.
To double-check which account you're likely using, check the areas listed here: Drawboard PDF: How to login to your Windows device using a 'personal' email